Help
Partner Games Support
In case of any difficulties or questions regarding partner games bought from us, please do not hesitate to contact us.
Visit Support Page: http://support.gamecentersolution.com/?channel=23684
We will be more than happy to help you resolve any issues or problems that may arise, but before you send us an E-Mail with a question please, read the following Partner Games FAQ and check if anyone had already had any similar experiences to yours. Thank you.
General Support Info
In case of any difficulties or questions regarding our games, please do not hesitate to contact us at:
We will be more than happy to help you resolve any issues or problems that may arise, but before you send us an E-Mail with a question please, read the following Common Questions on the bottom of this page and check if anyone had already had any similar experiences to yours. Thank you.
StoneLoops! of Jurassica
Magic Match
1. How do I re-register and unlock my game?
2. My hard drive crashed. How can I get my game back?
3. Can I put my game on another computer?
4. I enter the registration key and it doesn't work.
5. I had to re-install the game and my old Unlock Code is not working. What can I do?
6. I got a game from you and it doesn't work, what to do ?
7. What is DirectX and where can I get it ?
8. 30 Day Return Policy
To re-register and unlock your game:
If you experience any problems with this procedure, see below.
You will need to re-download and re-register your game. You do not have to repay to re-register your game.
Please read the following: How do I re-register and unlock my game?
Yes, you can install your games on any computer you own.
In order to get the full version of your game that you have previously purchased working on another computer, please read the following: How do I re-register and unlock my game?
Please be sure that you are trying to register the game that was downloaded and installed from the site from where you purchased it. Only then the registration keys can work properly.
The newly installed copy of the game will not accept your original Unlock Code because when you installed the game on a new hard drive, the game automatically created a new Product ID number that requires a new Unlock Code.
You can obtain a new Unlock Code by using our re-register feature.
How do I re-register and unlock my game?
First of all you should check if you have the newest video card drivers for your hardware installed. You can check it at the web site of the manufacturer of your card. Then you can check if you have the newest DirectX version installed. And when all that doesn't help please contact with our Partner Games Support
DirectX is a set of multimedia drivers for the windows platform. It is best for you to have the newest version available installed. You can always get it for free at http://www.microsoft.com/directx/
We offer a 30 day return policy from the date of purchase on all game purchases.
If you are not completely satisified with your purchase within 30 days, please contact our support department at support-whd@gamecentersolution.com.
Be sure to include your first and last name, the game you purchased, the date of purchase, the Order ID from your receipt and the reason for returning the game.
You may also leave a message at 949-420-0697.
We make every effort to respond to all e-mails and phone calls within 2 business days.
In case of any difficulties or questions regarding partner games bought from us, please do not hesitate to contact us.
Visit Support Page: http://support.gamecentersolution.com/?channel=23684
We will be more than happy to help you resolve any issues or problems that may arise, but before you send us an E-Mail with a question please, read the following Partner Games FAQ and check if anyone had already had any similar experiences to yours. Thank you.
General Support Info
In case of any difficulties or questions regarding our games, please do not hesitate to contact us at:
We will be more than happy to help you resolve any issues or problems that may arise, but before you send us an E-Mail with a question please, read the following Common Questions on the bottom of this page and check if anyone had already had any similar experiences to yours. Thank you.
Our games support:
StoneLoops! of Jurassica
Magic Match
Common Questions:
1. How do I re-register and unlock my game?
2. My hard drive crashed. How can I get my game back?
3. Can I put my game on another computer?
4. I enter the registration key and it doesn't work.
5. I had to re-install the game and my old Unlock Code is not working. What can I do?
6. I got a game from you and it doesn't work, what to do ?
7. What is DirectX and where can I get it ?
8. 30 Day Return Policy
1. How do I re-register and unlock my game?
To re-register and unlock your game:
- Run the game
- Click "Already Paid"
- Enter your activation code
If you experience any problems with this procedure, see below.
- Send me my activation code (you will need your email address)
- Download my game again (you will need an activation code)
2. My hard drive crashed. How can I get my game back?
You will need to re-download and re-register your game. You do not have to repay to re-register your game.
Please read the following: How do I re-register and unlock my game?
3. Can I put my game on another computer?
Yes, you can install your games on any computer you own.
In order to get the full version of your game that you have previously purchased working on another computer, please read the following: How do I re-register and unlock my game?
4. I enter the registration key and it doesn't work.
Please be sure that you are trying to register the game that was downloaded and installed from the site from where you purchased it. Only then the registration keys can work properly.
5. I had to re-install the game and my old Unlock Code is not working. What can I do?
The newly installed copy of the game will not accept your original Unlock Code because when you installed the game on a new hard drive, the game automatically created a new Product ID number that requires a new Unlock Code.
You can obtain a new Unlock Code by using our re-register feature.
How do I re-register and unlock my game?
6. I got a game from you and it doesn't work, what to do ?
First of all you should check if you have the newest video card drivers for your hardware installed. You can check it at the web site of the manufacturer of your card. Then you can check if you have the newest DirectX version installed. And when all that doesn't help please contact with our Partner Games Support
7. What is DirectX and where can I get it ?
DirectX is a set of multimedia drivers for the windows platform. It is best for you to have the newest version available installed. You can always get it for free at http://www.microsoft.com/directx/
8. 30 Day Return Policy
We offer a 30 day return policy from the date of purchase on all game purchases.
If you are not completely satisified with your purchase within 30 days, please contact our support department at support-whd@gamecentersolution.com.
Be sure to include your first and last name, the game you purchased, the date of purchase, the Order ID from your receipt and the reason for returning the game.
You may also leave a message at 949-420-0697.
We make every effort to respond to all e-mails and phone calls within 2 business days.